Our photo magnets are available in one size: 2.5 x 2.5 inches (63.5 x 63.5 mm). This square size is perfect for showcasing your favorite photos in a compact and eye-catching format!

Uploading your images is a breeze! Simply click on the “Upload” button on the set of 6 custom photo magnets or the set of 12 custom photo magnets, select your desired photos from your device, and follow the prompts to adjust and preview your magnet design. Please ensure you upload the correct number of files, depending on each product.

We accept JPG, JPEG, JPE, PNG, and HEIC files with a maximum file size of 10 MB. For the best quality, we recommend using high-resolution images with a minimum size of 750×750 pixels and a resolution of at least 300 dpi.

Once you upload your photo, our easy-to-use editing tools will help you adjust and crop the image to fit the 2.5 x 2.5 inches (63.5 x 63.5 mm) size of the magnet. You can zoom in, reposition, and preview your design to make sure everything looks just right before you place your order.

All orders will be dispatched within 1-2 days. You will receive an email with a tracking number once your order has been shipped. Typically, with Free Tracked 48 shipping, you can expect delivery within a week. For faster delivery, choose Royal Mail Special Delivery Guaranteed by 1 pm.

Yes! Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can monitor its journey to your doorstep.

No, Purple Hugs package is designed to fit through a standard letterbox, so you don’t have to be at home when it’s delivered.

At the moment, we only deliver within the UK. However, keep an eye on this space as we plan to start international deliveries soon.

We want you to be thrilled with your magnets! If you encounter any issues with your order, please contact us at hello@purplehugs.com within 7 days of receiving your magnets. We’ll do our best to resolve any problems or offer a replacement.

Yes, we do! If you’re looking to place a large order, please reach out to hello@purplehugs.com for information on bulk pricing and discounts.

Follow us on social media for additional inspiration and news! Check out our Instagram for even more behind-the-scenes content and design ideas.

If you have any further questions or concerns, feel free to reach out to us at hello@purplehugs.com.